Your Day as an NYCFC Patient

 

In order to provide the best care to all of our patients, the clinical teams at the NYCFC value their time with each patient, yet still strive to see patients in a timely manner. All patients are encouraged to bring reading material or read health articles in the waiting or exam rooms, in case of downtime.

The following provides an overview of how you may expect your visit will go at the NYCFC:

Clinical Team Visit

On the day of your appointment, please arrive at the NYCFC well before your scheduled appointment. You will be shown to an examination room, where you will be seen by a clinical team of two medical students.

Treatment Plan

After seeing you, the clinical team will leave to talk to the doctor about how best to provide care for you. When the clinical team returns, they will review with you your treatment plan and follow-up. This may include any of the following: a follow-up appointment at our clinic, a referral to Bellevue Hospital to see a specialist, lab tests, or a prescription.

Follow-Up Appointments

If you need a follow-up appointment, schedule it at the main desk before you leave. You may call 212-206-5200 to schedule a follow-up at a later time if necessary.

In an effort to serve as many people as possible while also ensuring a continuous source of care, patients may have up to two visits with the NYCFC. After the two free visits, patients may transfer to full-time care with our partner--the Institute of Family Health--on a "sliding scale" basis, or at another clinic.